Virtual  Guard © Infrastructure Problem Prevention

How much does downtime cost your business?  Small, medium and large enterprises all experience service downtime. Virtual Tech's survey highlighted that 90% of service outages could have been prevented with Virtual Guard ©

Virtual Guard © is a unique offering in today's marketplace providing problem prevention by means of monitoring your critical servers and infrastructure 24/7, combined with a dedicated team of experts continuously monitoring and analysing your infrastructure anticipating problems before they occur.

Virtual Guard © Alerting and reporting

Based upon predetermined thresholds set on monitored devices an alert will be generated if the threshold is exceeded and a member of the Virtual Tech team will be notified. Quarterly reporting will be provided highlighting service availability and performance of monitored devices.

Virtual Guard © Dedicated I.T Support Agents - No Queues/Voicemail policy

We provide 2 dedicated I.T Support agents  to cover your business. You will gain direct telephone access to our  I.T Support agents that have over 10 years I.T experience, meaning your issues are dealt with promptly and professionally. All Virtual Tech support agents are fully certified across Microsoft, Vmware, Citrix, Cisco.

Virtual Guard © Monitoring

       Microsoft servers/operating systems
       Microsoft applications/services
       Citrix servers and applications
       Cisco network devices
       Vmware virtual servers